Online training

White curve
Hot drink next to a laptop with group video call

During the current COVID-19 pandemic the Trust is offering live training sessions via Zoom and Microsoft Teams on mental health topics as an alternative to face-to-face training.

Sessions so far have included ‘Working from home during the current outbreak’, ‘Preparing for bereavement’, ‘Self-care for students with eating disorders’, ‘How to manage anxiety’ and ‘Mental health awareness’. We will do our best to tailor these sessions to your needs, although the range of topics may be a little more limited than the variety we can offer face to face. Our trainers will be happy to discuss your topic requirements with you.

About our online training sessions

One of the advantages of online sessions is that it is possible to invite larger audiences. However, we would ask that you ensure that the topic is relevant to all your attendees and their roles so that they remain engaged and derive clear benefits from the training. Although there is obviously less scope for interaction between the trainer and those attending than there would be in a face to face session, we will offer a question and answer facility.

The duration of our online sessions will be a minimum of 30 minutes and we ask you to talk to the trainer you will be working with about the optimum length for your session. Our minimum audience is five people.

Before booking, we ask that you consider what devices your attendees will use to join the session: phones will probably not give a particularly good experience so it would be best if all those attending had access to a desktop computer, laptop or tablet. We ask that the session is not recorded.

We hope you will find it helpful to have this opportunity and we would welcome your feedback on our online sessions. If they prove successful, we will continue to offer them on an ongoing basis as a supplement to our face to face training.

Upcoming free online webinars

Learn more about the unique experiences of young people as they go through the bodily, hormonal and mental changes of being a teen. Book onto our free webinars - dates in November or December 2021: The Teen Brain Matters, and The Teenage Brain and Eating Disorders. 


Find out more

How do I book an online training session?

To book an online training session please complete our enquiry form below.


Complete enquiry form

Attendee requirements for our digital offer

By participating in our online training all participants agree that:

They will not copy, modify, reproduce, or in any other way make use of the information, whether written, digital or otherwise. They will not record on video or audio tape, relay by videophone or other means the event delivered by the Charlie Waller Trust.

Sharing personal experience

Sharing personal experiences or ‘stories’ helps us to educate and train.

During a session, our trainers may encourage and seek out examples of personal lived experience from individuals and where appropriate may also choose to share personal stories of their own. Participants agree that this is kept confidential by all participants who hear the personal story.

Further information and resources during this period

Periods of uncertainty can be difficult and can impact negatively on our mental health. Some of our peer organisations in the mental health sector have published guidance on maintaining wellbeing through this period, and we have collated some resources along with our own.

Please visit the ‘Coronavirus and mental health’ page of our website for more information.


Coronavirus and mental health

I want to book a face to face training session

As you will be aware it is currently unknown when social distancing measures will be lifted or adapted further and this has caused some uncertainty around when and how “normal” training procedures should or could resume.

We have been carefully considering the decision to return to face to face training and whilst we agree that remote training sessions must continue to be the predominant mode of learning during this time, if and when it is felt a session cannot be delivered virtually and it is permissible to within UK government guidance, we will support a trainers trainer’s decision to transition back to face to face delivery in a safe and measured way.


Learn more about our face to face training 

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