Talking about suicide

A guide for college staff

This guide helps college staff have a better understanding of suicide and self-harm. It aims to better equip them to respond and support someone who they are concerned may be at risk of suicide.

It was developed through the Trust’s work with the Association of Colleges, has been written by expert members of the Charlie Waller team, and reviewed by Prof Keith Hawton at the Centre for Suicide Research. It is endorsed by Universities UK and Papyrus.

This guide was written in response to teaching staff raising concerns about student suicide and not always feeling well equipped to respond.

We hope it will build capacity and confidence in the whole university community to talk openly about suicide, know what to do in any given situation and help to keep everyone safe in challenging times.

If you would find it helpful to have this information in a booklet, you can download it as a pdf or order a hard copy.

Suicide and self-harm

Lack of understanding can create fear around suicide and self-injury and, sometimes, there is confusion between the two. It can be helpful to understand the difference, so you know how best to support a student.

The NICE definition of self-harm is non-fatal intentional self-poisoning or self-injury. It includes acts to deal with overwhelming thoughts or feelings, as well as attempted suicide.

There is no one typical person who hurts themselves. Self-harm can take many forms, including self-injury, self-poisoning and sometimes risky behaviours such as getting into fights or abusing alcohol.

When people are suffering acute distress, self-harm can be a way to release the feelings; or feel something more manageable. It can reduce overwhelming thoughts or help escape distressing memories. It can help overcome feeling numb or disconnected.

While self-harm can be an indicator of increased risk of suicide, in itself it does not mean that a student actively wants to die. With the right support, such as talking therapy, students can learn to understand themselves and create better alternative coping strategies.

Suicidal feelings can mean having abstract thoughts about ending your life or feeling that people would be better off without you. Or it can mean thinking about methods of suicide or making clear plans to take your own life.

Suicidal feelings can occur in response to a range of situations, including when someone is depressed or highly anxious, hopeless, lonely, or struggling with major transitions, for example, including the move to university.

The term ‘suicidal ideation’ is used to describe a situation where a person may be having thoughts about suicide but have not made plans to act on those thoughts.

‘Suicidal intent’ is used when someone has thoughts of suicide which have developed further into thinking about how they may end their life. This could include specific, detailed plans about what they will do and when, or a stated intention to act on their thoughts, even if some of the details are not decided on.

How might these situations affect students’ behaviour?

Whatever your role in the university, you may notice students that you are familiar with acting differently from normal. Perhaps you may notice changes in appearance or behaviour which concern you.

Possible changes you may notice: 

  • Significant change in the person’s weight or appetite.
  • Diminished attention to clothes or appearance.
  • Speaking and/or moving with unusual speed or slowness.
  • Loss of interest or pleasure in usual activities (e.g. hobbies, outdoor activities, hanging around with friends).
  • Withdrawal from family and friends.
  • Fatigue or loss of energy.
  • Diminished ability to think or concentrate, slowed thinking or indecisiveness.
  • Expressing feelings of worthlessness, self-reproach, or guilt.

What kinds of things might they say?

  • A person might say: "I want to die", "I wish I was dead", "It would be easier if I wasn’t here."
  • You may hear them talking about being a burden, or not wanting to be here anymore.
  • They might not say anything, but you may have a feeling that all is not well.

Do these signs always mean they intend to end their life?

No. Sometimes the thoughts are just fleeting, and there is no real intent to end their life. But these signs should always be taken seriously.

Signs of suicidal intent

Sometimes it is obvious that a person is thinking about ending their own life and you may notice signs, such as getting their affairs in order or giving their possessions away. You may notice the person acquiring the means to end their life or writing a suicide note.

What makes a suicide more, or less, likely?

Being aware of these factors which may make someone more, or less, likely to act on suicidal thoughts can be useful. It will give you a better chance of understanding a person’s situation and may mean you are able to support them or signpost them to appropriate help.

These increase the likelihood of suicide. There are many known risk factors including:

  • having attempted suicide previously
  • having a family member or close friend who has died by suicide
  • social isolation
  • financial stress.

Additionally, it should be a concern if a person talks about a feeling of hopelessness, if they say they feel trapped and unable to consider improvement in their situation or mood, if they mention that they feel that those around them would be better off without them, or if they are having a crisis of faith when cultural or religious beliefs have kept them safe in the past.

Protective factors reduce the likelihood of suicide and improve a person's ability to cope with difficult circumstances. Sometimes it can take just one thing to stop a person from attempting suicide.

There are many potential protective factors, including:

  • Having loving and supportive relationships.
  • Not wanting to hurt the people they love.
  • Cultural or religious beliefs that discourage suicide.
  • Being able to access support.
  • A willingness and capacity to talk about experiences, at least to some degree.
  • Making future plans. 

While protective factors are important, it is crucial to be aware that they do not necessarily mean that a person will not attempt suicide.

What to do if you are worried that a student might be at risk of suicide

Knowing what to do if you have concerns that a student might be at risk of suicide is very important. It can give you the confidence to take action which may help.

This plan should be used if you have concerns about a student and think they may be having thoughts of suicide - either because of something they have said or other signs that you have picked up.

This action plan can help you open a conversation with a student you’re concerned about:

  • Take the student somewhere private and safe and talk to them in a direct and caring manner.
  • Explain your reasons for concern.
  • Don’t guess – ask them if they are considering ending their life: “Have you had thoughts about ending your life?”
  • Let them know that you care for their safety.
  • Encourage them to seek help via their parent, carer or another trusted adult. Their GP or university counselling service.

Sometimes just having an honest supportive conversation can avert a crisis.

This plan is for if a student confirms that they are thinking about ending their own life but are not in immediate or imminent danger or crisis – perhaps because they have suicidal thoughts but no plans to act on them. In this case you need to act and to share the responsibility with the staff who are in charge of safeguarding or wellbeing. It is important that the university has this information clearly available for all staff. 

  • Offer to help the student arrange an emergency appointment with their GP or university counselling service.
  • Offer to accompany them to arrange the appointment.
  • Offer to make the initial telephone call, explaining the urgency of the situation and then passing the phone to the student to arrange an appointment.
  • Give them the contact details for Samaritans and other relevant contacts. If the situation occurs outside of office hours this might contain the situation for the student until the office reopens.
  • Contact the appropriate member of safeguarding staff in your university and update them on the student’s welfare.
  • Make a written note of key points and action taken for the safeguarding team so that follow-up support can be initiated.
  • Speak with your line manager about your concerns and your actions as soon as possible.
  • Contact HR or the counselling service manager to arrange a debrief so you are supported in this difficult work, make sure you make written notes of what has taken place and see they are given to the appropriate support.

What to do if you are with a student who has confirmed they are at risk of suicide

When a student does not feel they can keep themselves safe, and an appointment with support services is not going to be timely or sufficient, it is time to step up to the crisis action plan.

Action plan 3 is for when a student has confirmed they are at urgent risk of suicide.

  • Enlist the help of someone else so the student isn’t left alone, and you aren’t left alone with the student.
  • If the student is willing, arrange for them to go to the nearest Accident and Emergency Department. Telephone 999 and explain the situation.
  • If the student is very upset or uncooperative and you are on campus, call reception and ask them to call the police. The police can arrange for an ambulance if necessary. If you are not on campus, call the police yourself.
  • If you are on your own with the student stay with them until the ambulance arrives and you are able to hand over to the paramedics. It is not necessary for you to accompany the student in the ambulance to hospital.
  • Alternatively, where possible contact the appropriate member of safeguarding staff in your university and ask for them to join you (there should be a duty person at all times).
  • Once you have introduced the safeguarding colleague and the student is safe with them, excuse yourself.
  • Make a written note of key points and action taken.
  • Speak with your line manager about your concerns and your actions as soon as possible.
  • Contact HR or the counselling service manager or equivalent to arrange a debriefing session and hand over written notes so that follow-up support can be initiated. If the incident occurs out of office hours follow up with them as a priority.

It is important that the university supports students who’ve been identified as being at risk of suicide, and that they have a follow-up plan.

  • Once the student returns to university or their accommodation, don’t ignore what happened – ask the student how they are.
  • Ask the student who they want to know about the situation but don’t tell anyone who doesn’t need to know.
  • Involve the learning inclusion team or student support who can work with the student to put a personal support plan in place. This is developed in full collaboration with the student to make sure that it meets their needs.

What to do in the unfortunate event of a suicide

If a suicide or suspected suicide occurs within the university community, it can be an extremely distressing and confusing time for staff and students alike. It helps to have a plan that can be acted on straight away.

The university’s response

It helps if the university has a formal plan of how to respond to this situation which can be put into action as soon as possible. There are some excellent resources by the Samaritans to help support the university in its response including their partnership with Support After Suicide.

The plan could include:

  • Offering support to anyone directly affected (students or staff) such as the person that finds the deceased, or close friends or colleagues, people they live with.
  • Wider offer of support and signposting to support services for anyone suffering with depression or suicidal feelings 
  • An approach to the media to encourage responsible reporting of the incident

Resources and sources of support

Campaign Against Living Miserably (CALM)

Support, information and signposting anywhere in the UK via webchat or phone.

Call: 0800 58 58 58 (5pm-midnight, 365 days a year) 

Online: thecalmzone.net 

Papyrus 

Papyrus is the national charity dedicated to the prevention of young suicide.

For confidential suicide prevention advice contact HOPELINEUK, 9am-midnight, every day. Call: 0800 068 4141

Text: 07860 039967

Email: pat@papyrus-uk.org

Samaritans

Samaritans offers listening and support to people and communities in times of need. Available to listen 24 hours a day, 365 days a yearCall: 116 123 (free line)

Email: jo@samaritans.org

Online: samaritans.org

Shout

24/7 text service, for anyone in crisis anytime, anywhere 

Text: SHOUT to 85258