Get help now

Get help

The Charlie Waller Trust doesn’t give direct advice and help to individuals but we hope this information will help you if you need direct support.

If you are at all concerned about your mental health or the mental health of a friend or relative, it is important to get help. You can contact your doctor or you may find useful information from one of the sources below.

If you or someone else need immediate help:

In an emergency:

  • Call 999
  • Go to your local A&E department

If you're in crisis and need to speak to someone:

  • Call NHS 111 (for when you need help but are not in immediate danger)
  • Contact your GP and ask for an emergency appointment
  • Contact the Samaritans 
  • Use the 'Shout' crisis text line

Sources of advice and support

The following organisations provide direct support for mental health problems.

Call: 116 123 (free line)

Email: jo@samaritans.org

Online: samaritans.org

Available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts.

Samaritans

Call: 0300 123 3393 (9am-6pm Mon-Fri excluding bank holidays)

Email: info@mind.org.uk

Online: mind.org.uk

Information and signposting services about mental health problems, where to get help near you, treatment options and advocacy services.

Mind also has a network of local associations in England and Wales to which people can turn for help and assistance.

Papyrus is the national charity dedicated to the prevention of young suicide. They support young people under 35 who are experiencing thoughts of suicide, as well as people concerned about someone else.

Papyrus UK

YoungMinds have a parents helpline and a crisis messenger for young people.

YoungMinds

The Mix has a free helpline for young people to talk to trained supporters about any issue that’s troubling them. They also provide chat and email support.

The Mix

Text: SHOUT to 85258

Free confidential 24/7 text service, for anyone in crisis anytime, anywhere.

SHOUT

A helpline for men in the UK who are down or have hit a wall for any reason, who need to talk or find information and support.

CALM

Find information, advice and local services on the NHS website. You can also get advice from the NHS 111 phone service.

Find a local NHS urgent mental health helpline (England only)

There are lots of other organisations that may be able to help. The Helplines Partnership has a list of mental health helplines which you can filter by region and specific needs.

Helplines